COURSE
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Welcome

8 Lessons Easy

About this course

Community group support:

I am in the PRO group every weekday answering your questions and supporting you every step of the way.

8am - 6pm NZT

Customer support and account enquires:

Want to change your email address?

1: At the bottom of every email there is a "Update your preferences" link. Click this link and enter your new email address so you don't miss a thing. 

2: You will also need to update your email in the members area of www.ditchthecarbspro.com, please  click here.

Billing & Cancellations:  To change your credit card, billing details or to cancel your membership, please head to https://ditchthecarbs.thrivecart.com/updateinfo/  

  1. Enter the email address you purchased with
  2. Confirm this is your email
  3. Click "update my info" and enter your credit card/Paypal details

Refund policy

Please familiarise yourself with the Terms & Conditions that you agreed to when joining the membership. I don't want you to have any unexpected surprises. That's no fun for either of us.

The most important term - "You may cancel at any time BEFORE your next automatic payment is due, and your renewal for the following month/year will not process. Your payment for the monthly/annual membership is nonrefundable. Pro-rata refunds are not given. Should you choose to cancel, you will remain a member with full access until the end of your monthly/annual membership."

Remember you get second and subsequent years at half price. When you cancel, you will lose this grandfathered pricing.

Customer support:  If you have any other account enquires, problems with login details, or any customer service issue, please email [email protected] and one of my team will get back to you within 24 hours, Monday-Friday.

Polite request: Please do not send us direct messages and please respect our family time.

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